Collection of Your Personal Data

2.1. Personal data means any information about an individual, whether recorded in a material form or not and whether true or not, who can be identified from that data (whether directly or indirectly), or from that data and other data to which we have or are likely to have access.

2.2. During the course of your use of the Platform and the provision of the Services, we may collect personal data about you, as follows:
(a) Identity data: Full name;
(b) Contact data: Email address, phone number, billing address and delivery address;
(c) Account data: Bank account details, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
(d) Transaction data: Details about orders and payments and other details of products and Services related to you;
(e) Profile data: Username and password, orders related to you, feedback and survey responses;
(f) Technical data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, device identifier, IMEI, MAC address and other information and technology on the devices you use to access the Platform;
(g) Usage data: Information on how you use the Platform, products and Services or view any content on the Platform, including the time spent on the Platform, items and data searched for on the Platform, access time and dates and other similar statistics;
(h) Marketing and communications data: Your preferences in receiving marketing from us, your communication preferences and your chat, email or call history on the Platform

2.3. During the course of your use of the Platform and our provision of the Services, we may receive personal data from you in the situations, as follows:
(a) When you browse our website (both mobile and web versions);
(b) When you create an account with us;
(c) When you make a transaction regarding the products available on the Platform;
(d) When you activate or use any payment-related functions available on the Platform or provided by our third party service providers;
(e) When you enter a promotion or survey;
(f) When you log in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook or Google;

2.4. We may collect personal data from you, third parties (including but not limited to payment service providers, government sources of data, financial providers, credit bureaus, delivery, marketing and other service partners), or such data may be collected automatically when you use the Platform or the Services, as set out in this section.

2.5. During the course of your use of the Platform and our provision of the Services, you agree that you have provided your consent to the transfer of your personal data from third parties to Alphapetmalaysia for the purposes set out in this Privacy Policy or any other terms.
2.6. You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us. We shall have the right to request for documentation and carry out the necessary checks to verify the personal data provided by you as part of our user verification processes or as required under law.

2.7. We will only be able to collect certain categories of personal data if you voluntarily provide the personal data to us or as otherwise provided for under this Privacy Policy. If you choose not to provide your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features or functionality on the Services or access to the Platform.

2.8. If you provide personal data of any third party to us, you represent and warrant that you have obtained the necessary consent, license and permissions from that third party to share and transfer his/her personal data to us, and for us to collect, store, use and disclose that data in accordance with this Privacy Policy.

2.9. If you sign up to be a user on our Platform using your social media account or link your Alphapetmalaysia account to your social media account or use certain other Alphapetmalaysia social media features, we may access personal data about you which you have voluntarily provided to your social media provider in accordance with the provider's policies and we will manage your personal data in accordance with this Privacy Policy.