Repair, Refunds and Replacements (Warranty)

Do notify us of any damaged goods within 7 days from the date you received the goods by emailing or contacting us. Please note that we have to view the condition of the damaged goods before making any further decision.

Change or Cancellation of Order

We are regret that cancellation or change of order is not possible.


Alphapetmalaysia reserves the right to change prices at any time without prior notice at our discretion. All prices are listed in Malaysia Ringgit. Any applicable delivery charges may be applied. By placing an order, you agree to pay the stated price in Malaysia Ringgit for all orders including the delivery charges or taxes if applicable to the sale of the goods.